Capacity Building

Organization Capacity Assessment Tools

CCIH partners with faith-based organizations to improve access to quality health services for those most in need and improves the overall health of underserved communities worldwide. As a partner and supporter of many of these organizations, CCIH understands that each organization is at different stages of growth and development, and that there is a unique opportunity to provide comprehensive and targeted support.

Despite their numerous contributions, the collective efforts of FBOs are often overlooked, misunderstood, or excluded from national and multi-national health efforts. This may be due to the lack of organizational capacity of FBO providers, especially in any of the following areas: leadership/governance (L&G), financial management, human resources (HR), information systems, advocacy, project cycle management, and monitoring and evaluation (M&E).

To help FBOs evaluate their effectiveness, and identify where to focus improvement efforts, CCIH developed a tool – known as the Organization Capacity Assessment (OCA) – and a process to strengthen their organizational effectiveness and impact. Our hope is that this will help organizations develop realistic and sustainable areas for organizational growth.

These tools are made possible by the generous support of the American people through the U.S. Agency for International Development (USAID) under the terms of two New Partnership Initiatives: 1) Strengthening Community Health Outcomes through Positive Engagement (SCOPE), led by World Relief; and 2) Community Partnerships for Respectful Care, led by Americares.

See more background and explanation about the tools.

How to Use the Tools
  1. You can download a copy of the Comprehensive Organization Capacity Assessment (C-OCA) tool, review the various sections and fill them in with your answers for your own organization. Access the tool in English: Organization Capacity Assessment English.  The Comprehensive Organization Capacity Assessment (C-OCA) has been translated into French by CCIH member IMA World Health. / Le Comprehensive Organization Capacity Assessment (C-OCA) a été traduit en français par IMA World Health, membre du CCIH. Vous pouvez télécharger une copie de l’outil Comprehensive Organization Capacity Assessment (C-OCA), passer en revue les différentes sections et les remplir avec vos réponses pour votre propre organisation. Télécharger la version française Version Francais
  2. You can download a copy of the Preliminary Organization Capacity Assessment (P-OCA) Tool for your use in subrecipient screening. Access the P-OCA Tool Here
Make an Action Plan to Guide Your Improvements

CCIH developed a template for an OCA Action Plan to help you through your improvements. The Action Plan will help you outline and prioritize the key areas of need for individuals and the organization to carry out policy-related work, as well as outlines strategies or interventions to meet those needs. An action plan is typically developed following a capacity assessment or needs assessment. The plan should align with the context, timeframe, scope, and resources available for implementation. Download the OCA CCIH Action Plan Template and customize it for your organization.

Other Capacity-building Resources

Pact Capacity Development Gold Standard Handbook | Pact is an international nonprofit that works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact. Pact’s work focuses on local communities and its cornerstone is community engagement. Pact’s approach is that interventions are applied through a capacity development lens. This Handbook for Pact’s practitioners to help them consistently provide high-quality services and improve performance. The handbook includes a step-by-step process to guide capacity development. See the handbook

Capacity Building: What Is It and Why It Matters | This article by Madeleine Monson-Rosen in Mission Box Global Network explores what capacity building means for an organization and how to make it happen.