Toolkit and content repository for digital client-facing platforms: family planning
2025
The World Health Organization (WHO) launched a Family Planning (FP) toolkit for communicating with clients digitally. The toolkit includes short SMS messages that can be sent in response to common questions about FP generally and specific FP methods. This resource provides adaptable content packages derived from WHO evidence-based guidelines to inform client-facing digital tools for family planning, such as short message service (SMS), interactive voice response (IVR), chatbots, mobile apps, and social media—to make validated health content more accessible for use on digital and social media platforms.